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Tools & Resources

Client Resource Center

The Client Resource Center (formerly MyWave®) is your solution to managing your insurance needs.  Resources include forms, articles on relevant insurance topics, newsletters and other information to help you manage and track your risk management activities.  Click here for more information.


Advisen provides critical decision making information at the fingertips of business leaders. Through a robust benchmarking guide that holds information regarding limits of insurance purchased, rate per thousand dollars in sales, and retention information owners and CFOs can validate their insurance purchases.

Advisen also provides value analysis of public companies corporate governance policies. These are policies that insurance underwriters closely scrutinize when pricing many management liability insurance policies.

Old National Professionals use this information to address any potential weakness. With trouble spots identified and resolved they are able to place insurance coverages at much lower costs.

Experience Modification Factor Review Software

Old National Insurance provides multiple workers compensation experience modification review software. These products allow our professionals the ability to break down your mod by individual claims to provide you with specific feedback as to what the true cost of a claim is. Our professionals will provide you with an analysis that tells you what your mod will be in the future as well as the ability to provide several “what if” scenarios. This analysis can then be used in conjunction with our loss control professionals to tailor a claims prevention activities that will drive you to your lowest possible mod.

IVOS Claims Management System

iVOS, is a “one-system” solution that encompasses claims management, medical bill review, policy underwriting, case management, billing, events management, risk management, and other related insurance functions for multiple lines of insurance. By integrating various processes into one platform, we enable organizations to improve efficiency and outcomes, while also reducing risks and losses. iVOS is user-friendly and harnesses the power of browser-based technology to improve communication, collaboration, and connectivity among various stakeholders.

Claims Management - iVOS is the proven leader in claims management software. The system is highly configurable and can be customized to meet most organizations' needs, by incorporating claims best practices, optimizing the efficiency of claims personnel, and improving claims savings and outcomes. Built on solid scalable Java™-based (J2EE™ compliant) architecture, the iVOS claims management system can be installed on your network or hosted on ours. The system requires no middleware, eliminates software distribution, and manages upgrades at the server level.

Multiple Lines of Insurance – Workers’ compensation, general liability, auto, property, professional liability, disability, and others

Standard Features – The base system includes audit trails, case load management, claim mail, contact management, diary (claim and user oriented), document and claim workflow, litigation and subrogation tracking, medical management, notepad, organization hierarchy management, payment processing, policy maintenance, property asset management, reserves, security administration, scheduler, vendor tracking, work status, extensive reporting and graphing capabilities, supports state mandated reporting requirements for workers’ compensation EDI (IAIABC) transmissions, user-configurable business rules, automated correspondence generation via Microsoft Word™

iVOS Review Service – “Send Us The Bills” Our expert bill review team utilizes our medical bill review system within iVOS to ensure that all provider charges are properly recorded and then repriced accurately. This includes achieving maximum savings through the use of fee schedules and rules, PPO contracts, and utilization review. At the same time, our bill review service improves workflow, eliminates the external transfer of data files, and helps you reduce operational costs.

iVOS Review Software provides the capability to perform bill review right within your claims management system. This capability dramatically increases productivity, speed, accuracy, data access, and eliminates the needs for daily data links to third-party bill review services. Review features include adjudication of workers’ compensation medical bills, no system interface; seamless integration with payment processing (EOR production), state fee schedules, and PPO network; efficient data entry and workflow design.